Current Career Opportunities

Position: Insurance and Front Desk Assistant
Location: Chrysalis Family Solutions
Job Type: Permanent, Part-Time - Some Evenings 

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About Us:
Join a dynamic, mission-driven mental health practice that values professionalism, compassion, flexibility, and teamwork. Our environment is both collaborative and autonomous, offering the support of a close-knit team alongside the independence to work efficiently and confidently.

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Position Overview:
We are seeking a mature, reliable, and personable Insurance and Front Desk Assistant to join our administrative team. The ideal candidate will be patient, professional, and exceptionally organized with the ability to multitask and manage responsibilities with minimal supervision.

Key Responsibilities:

• Assist Billing Coordinator with delegated administrative and billing-related tasks

• Perform insurance verifications and follow up on rejections/denials

• Submit and process record requests

• Greet and check in/out clients at the front desk

• Answer and direct incoming calls; transfer calls appropriately

• Manage new client intake, audits, and scheduling

• Collect client payments and maintain financial records

• Handle administrative duties including faxing, scanning, printing, shredding, and filing

• Maintain tidiness and supplies in the lobby

• Follow opening and closing procedures daily

Qualifications:

• Prior experience in a medical, behavioral health, or insurance-based office strongly preferred

• Excellent interpersonal and communication skills

• Highly dependable and self-directed with strong time management

• Tech-savvy and comfortable with EMR systems, email, and office equipment

• Committed to confidentiality and ethical handling of sensitive information

• Must be able to prioritize tasks and remain calm under pressure

What We Offer:

• Supportive, healthy work culture

• Flexible schedule

• Autonomy and trust in your role
   

To Apply:

Please submit your resume and a brief cover letter highlighting your experience and interest in the role to:  Angela@chrysalisfamilysolutions.com